SHIPPING: Most orders ship via UPS, FedEx. Larger items and volume orders will be shipped via common carrier. We reserve the right to select the carrier of our choice, and if customer elects to use their own carrier they agree to assume responsibility for any and all transportation charges. All shipping and handling charges from our dock must be prepaid. All shipments are packed very carefully using approved packing methods. Commercial non-dock and/or special handling by an LTL carrier will incur additional charges. Shipping dates and times are subject to change at any time.
DAMAGES: If a shipment arrives with any obvious damage, you are entitled to refuse the damaged portion of the shipment, and you must note the delivery receipt exactly what the damage is or boxes missing to be considered for approval. All concealed damages must be reported within 1 business day, or the claim will be denied. To report damaged or missing shipment, contact us at (916) 770-0469 or at firstname.lastname@example.org.